Order
Do I Need A Account To Place Order?
To ensure a seamless shopping experience and provide personalized services, we require customers to create an account in order to place an order on our online store. By creating an account, you can enjoy benefits such as order history, saved shipping addresses, and faster checkout for future purchases. It also allows us to provide you with tailored offers and recommendations based on your preferences. Rest assured that your information will be securely stored and handled according to our privacy policy. If you have any concerns or difficulties creating an account, please feel free to contact our customer support team, and we will be happy to assist you.
What payment method do you accept?
We accept major Debit and credit cards (Visa, Mastercard). All available payment methods are listed on our website’s checkout page.
Do you offer discounts and coupons?
Yes, we do offer discounts and coupons on our online store. We understand the importance of providing value to our customers, and we regularly run promotions and special offers to help you save on your purchases.
Are my payment details secure?
Yes, we prioritize the security of your personal and payment information. Our website is equipped with SSL (Secure Socket Layer) encryption technology, ensuring that all data transmitted is secure and protected.
Deliveries
How fast is your delivery?
There are multiple vendors selling products from various locations within the state and across the Country. The delivery time can vary depending on the proximity of the vendor to your location. Typically, if you are closer to the vendor, the delivery will be as fast as 30 minutes or less compared to longer distances, such as state-to-state deliveries which might take about 24 hours or more.
What if i received the wrong product or there is something wrong with the product?
We have a hassle-free return and exchange policy. If there is something wrong with your purchase, you can return it within 24 hours of receipt. Please refer to our “Returns & Refunds” page for detailed instructions on the return process.
What if the delivery is taking longer than expected?
Always call our attention when your order is taking too long to reach you. Note that for our customers interest, Vendors only receive payment for their products if the customer provides feedback upon delivery. This allows us to confirm that the products were received in satisfactory condition. Once you confirm the delivery and provide feedback, we release the payment to the respective vendor.
Are there free deliveries?
Yes, we offer free delivery for select products on our online store. We understand the importance of affordability and convenience when it comes to delivery costs. Certain products are eligible for free delivery, and this information can be found on the product page or during the checkout process. Please note that free delivery is only available for specific products and may be subject to certain conditions, such as a minimum order value or delivery location.
Customer care
Can I leave separate feedback for each product?
Yes, you can leave separate feedback for each product. We encourage our customers to provide individual feedback for each product to help improve the overall shopping experience.
How can I contact the administrator if I have any questions or concerns?
If you have any questions or concerns related to our service, you can reach out to our customer support team through our contact form. We are available during our working hours to assist you.
